Don't you hate it when a colleague does something to your network without telling you about it? People are often caught off guard and generally perturbed when something happens that they weren't privy to or planning on. In fact, most arguments, let-downs, misunderstandings and failures can be traced back to someone who didn't set someone else's expectations. So what does it have to do with information security? Well, everything.
I've made the mistakes myself and I see it happening over and over again whereby a network administrator, internal security team or a third-party consultant performs security assessments without setting the expectations of everyone involved. Everything from which systems to test, when to perform the testing, which tools to use and what deliverables to expect are often not properly communicated. This ends up causing major headaches, political problems and the creation of unnecessary business risks.
These issues are the same whether you're testing your own internal Windows-based systems or testing those of a client. Here are some key areas you can focus on to ensure everyone's expectations are properly set and security assessment-related problems are kept to a minimum.
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